This Privacy Policy describes how www.Zetash.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact Information

If you have any questions, concerns, or wish to make a complaint about our privacy practices, please contact us via email at Zetash112@gmail.com or by mail at:

Collecting Personal Information

We collect information from you to provide our services, including processing your orders and enhancing your shopping experience. Below is the information we collect:

1. Device Information

   • Purpose of Collection: To load the Site accurately and perform analytics on Site usage to optimize our Site.
   • Source of Collection: Automatically collected through cookies, log files, web beacons, tags, and pixels.
   • Personal Information Collected: Web browser version, IP address, time zone, cookie information, sites or products viewed, search terms, and interactions with the Site.
   • Disclosure for Business Purpose: Shared with our processor Shopify and other service providers as needed.

2. Order Information

   • Purpose of Collection: To fulfill our contract with you, process payments, arrange for shipping, and communicate with you about your order.
   • Source of Collection: Collected directly from you.
   • Personal Information Collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
   • Disclosure for Business Purpose: Shared with Shopify and other relevant service providers, including payment gateways and shipping companies.

3. Customer Support Information

   • Purpose of Collection: To provide customer support and address your inquiries.
   • Source of Collection: Collected directly from you when you contact us.
   • Personal Information Collected: Name, contact details, order history, and any other information you provide during communication.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe your child has provided us with Personal Information, please contact us to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to fulfill orders, process payments, and improve your experience on our Site. Examples include:

• Shopify: Our e-commerce platform, which helps us operate our online store.
• Couriers: Shipping companies that deliver your orders.
• Payment Processors: Services that process your payment information securely.

We may also share your Personal Information to comply with legal obligations, such as responding to a subpoena or other lawful requests.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications that may interest you. For instance:

• Google Analytics: Helps us understand how customers use our Site. You can learn more about Google’s privacy practices here and opt out here.
• Advertising Partners: We may share information about your use of the Site, purchases, and interactions with ads on other websites with our advertising partners. This information is collected through cookies or similar technologies.

Using Personal Information

We use your Personal Information to provide our services, process your orders, communicate with you, and keep you informed about new products and offers.

Lawful Basis

If you are a resident of the European Economic Area (EEA), we process your Personal Information under the following lawful bases:

• Your consent.
• The performance of the contract between you and the Site.
• Compliance with our legal obligations.
• Protection of your vital interests.
• Performance of a task carried out in the public interest.
• Our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Cookies

Cookies are used to enhance your experience on our Site. We use various cookies, including functional, performance, advertising, and social media cookies. You can manage your cookie preferences through your browser settings. Please note that blocking cookies may impact your experience on our Site.

Do Not Track

Our Site does not alter its data collection and usage practices when it detects a "Do Not Track" signal from your browser.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be available on our Site.

Complaints

If you have any complaints regarding our handling of your Personal Information, please get in touch with us. If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority.